Frequently Asked Questions
Products and legality
- Do you sell brand medicines or generic pills?
- What medications do you sell?
- What does Generic stand for?
- Why is your product so cheap?
- Why does the name printed on the pill differ from the branded one?
- Why does the shape of the pill differ from that of the branded one?
- What is the difference between Soft and Regular tabs?
- What is the package like?
- Will you be offering other products in the future?
- Are the products you offer FDA approved?
- Where are your Physicians Licensed?
Ordering, payments and order processing
- What happens when I submit my order?
- Can I pay by other methods? Do you accept cheques, Paypal, cash?
- What credit cards do you accept?
- When will my credit card be charged?
- What is your cancellation policy?
- How do you ship orders?
- Do you ship Internationally?
- What if my order is delayed at customs?
- What am I to do if the package is damaged when I receive it or if it is missing?
Q: Do you sell brand medicines or generic pills? A: We sell generic products only.
[ Return to top ] Q: What medications do you sell? A: Please review the section entitled products in your browser, a full list of medications are available there, some medications are considered controlled substances, the law requires that before these medicines can be dispensed that you undergo a physical exam, this means we cannot sell them online. Such medicines include Valium, Lorazepam, Ativan, Diazepam, Clonazepam, Klonopin and others.
[ Return to top ] Q: What does Generic stand for? A: Generic means using a different name for the same ingredients. The contents of the pills are absolutely the same in our generic version and the branded analogue.
[ Return to top ] Q: Why is your product so cheap? A: There are a number of reasons for that. We do not spend anything on marketing, there are no taxes to be paid as the product come into the country unregistered, the manufacturer is located in an offshore zone and the production costs are way lower. No child labor is used.
[ Return to top ] Q: Why does the name printed on the pill differ from the branded one? A: The name you see printed on the pill in the active ingredient used here. The contents of the generic pills are absolutely the same as those of the branded versions. The difference is in the name only. The manufacturers of generic drugs cannot use the brand names on their pharmaceuticals as that would be the breach of copyright while using the well known ingredients is absolutely legal.
[ Return to top ] Q: Why does the shape of the pill differ from that of the branded one? A: The shapes differ for exactly the same reason as listed in the question above. The shape of the pill is the intellectual property of the manufacturer and reproducing it will qualify as the breach of copyright as well.
[ Return to top ] Q: What is the difference between Soft and Regular tabs? A: The difference lays in the speed of action (Soft tabs act faster than the Regular ones) and in the zone of absorption. Soft tabs dissolve under the tongue that allows you to take alcohol or eat fatty foods prior to the sexual intercourse, with regular tabs drinking is strongly not recommended.
[ Return to top ] Q: What is the package like? A: The pills come in one or more blister packs containing 10 pills each. All orders under 60 pills are shipped in one package. Large orders can be split in 2 packs and come in 2 separate envelopes. The second part of a large order is dispatched in 3 days after the initial one.
[ Return to top ] Q: Will you be offering other products in the future? A: If you need a product which is not mentioned at our site, you can let us know of the product you are interested in and we will try our best to add it to our list as soon as possible.
[ Return to top ] Q: Are the products you offer FDA approved? A: The products we sell are manufactured and shipped from India. All of them are approved by INDIAN FDA for export.
[ Return to top ] Q: Where are your Physicians Licensed? A: Our physicians are U.S licensed. We use only board certified physicians and U.S licensed pharmacies.
[ Return to top ] Q: What happens when I submit my order? A: Your order is dispatched through our order system to a licensed physician who will review the information you have submitted and approve or decline your request. When your order is approved, the physician will then write your prescription and our ordering system will ensure that it is sent to the pharmacy where it will be filled and shipped.
[ Return to top ] Q: Can I pay by other methods? Do you accept cheques, Paypal, cash? A: Unfortunately we accept credit card payments only. This way we can process your order within a very short period of time. As soon as your payment is approved by our processing centre, your merchandise is ready to be packed and sent out.
[ Return to top ] Q: What credit cards do you accept? A: We accept Visa cards only.
[ Return to top ] Q: When will my credit card be charged? A: Your credit card will be charged as soon as your order is processed and accepted by our billing department.
[ Return to top ] Q: What is your cancellation policy? A: You may cancel your order before the order has shipped or been approved by the doctor. If the order has already been shipped or approved we cannot cancel your order. Please refer to the current cancellation policy in the terms & conditions section of our order page for more information.
[ Return to top ] Q: How do you ship orders? A: We can offer 2 shipping methods at the moment:
- Trackable Courier Service: the packages sent by this postal service can by tracked by the tracking number supplied after the order is shipped. See Tracking Your Package for details.
- International Unregistered Airmail
[ Return to top ] Q: Do you ship Internationally? A: Yes, we ship Internationally at this time.
[ Return to top ] Q: What if my order is delayed at customs? A: In case your order is delayed at customs, they inform you of that. They ask the recipient to come and give them a permission to open the parcel. At this point it is examined and given to you. If you have any problems with getting your order, please let us know and we will try to resolve the problem.
[ Return to top ] Q: What am I to do if the package is damaged when I receive it or if it is missing? A: In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our our policies section.
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